Privacy Policy — yuk001

1 Who We Are and How to Contact Us

yuk001 is an online entertainment platform offering casino games, sports betting, live dealer tables, and crash game experiences tailored specifically for the Bangladesh market. For all privacy-related enquiries, requests, or complaints, please contact our dedicated data team at:

This Policy applies to all personal data collected through yuk001.org, including data collected during account registration, KYC verification, deposit and withdrawal transactions, customer support interactions, and general platform usage. It does not apply to third-party websites or services linked from our platform.

2 Personal Data We Collect

yuk001 collects personal data from you directly (when you register, make a transaction, or contact support) and automatically (through your device and browser when you access the platform). The categories of personal data we collect include:

yuk001 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data (beyond identity photo for KYC), or health information. If such data is inadvertently shared with us, it will be deleted promptly.

3 How We Use Your Personal Data

yuk001 processes your personal data only for specific, legitimate purposes. The following table describes each purpose and the legal basis under which it is carried out:

• Account Registration and Management: To create, verify, and maintain your yuk001 account. Legal basis: performance of a contract.
• Identity Verification (KYC): To confirm that you are at least 21 years of age and to prevent identity fraud and money laundering. Legal basis: legal obligation and legitimate interests.
• Payment Processing: To facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks. Legal basis: performance of a contract.
• Fraud Prevention and Security: To detect, investigate, and prevent unauthorised access, fraudulent transactions, multi-accounting, and bonus abuse. Legal basis: legitimate interests.
• Responsible Gaming Compliance: To monitor gaming behaviour, enforce self-exclusion requests, apply deposit limits, and provide player protection tools. Legal basis: legitimate interests and legal obligation.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve game performance, navigation, and user experience. Legal basis: legitimate interests.
• Customer Support: To respond to your enquiries, resolve disputes, and communicate account-related notifications. Legal basis: performance of a contract.
• Legal Compliance: To comply with applicable data retention requirements, respond to lawful requests from competent authorities, and enforce our Terms & Conditions. Legal basis: legal obligation.

yuk001 does not use your personal data to serve third-party advertising, to build consumer profiles for external sale, or for any purpose incompatible with those listed above. If we wish to use your data for a new purpose, we will update this Policy and seek your consent where required.

4 Sharing Your Personal Data

yuk001 shares your personal data only in the limited circumstances described below. We do not sell your data to any third party.

• Payment Processors: We share transaction data (name, amount, account reference) with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, and other payment partners strictly to process your deposits and withdrawals.
• Game Providers: Certified game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive session tokens and anonymised player identifiers necessary to deliver game content. These providers operate under their own data protection obligations.
• KYC Verification Services: Identity documents submitted during account verification may be processed by third-party KYC service providers operating under strict data processing agreements with yuk001.
• Legal and Regulatory Authorities: We may disclose personal data to competent authorities where required by applicable law or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the rights of yuk001 or our users, or comply with a valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of yuk001's business, your data may be transferred to the successor entity, subject to that entity's commitment to honour this Privacy Policy.

5 Cookies and Tracking Technologies

yuk001 uses cookies and similar tracking technologies to provide, secure, and improve the platform experience. A cookie is a small data file stored on your device by your browser when you visit a website. We use the following categories of cookies:

• Essential Cookies: Required for the platform to function correctly. These include session authentication cookies (to keep you logged in), security cookies (to detect suspicious activity), and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Analytical Cookies: Used to understand how players navigate the platform — which games are most accessed, how long sessions last, and where errors occur. Data is aggregated and anonymised. No individual player profiles are shared with analytics providers for commercial purposes.
• Preference Cookies: Store your platform preferences, such as language selection (English) and display settings, so you do not need to re-configure them on each visit.

By continuing to use yuk001.org, you consent to the use of essential and analytical cookies as described above. You may manage cookie preferences through your browser settings; however, disabling essential cookies will prevent you from logging in or completing transactions.

6 Data Retention

yuk001 retains your personal data for as long as your account remains active and for a minimum period following account closure as required by applicable law and our internal data governance policy. Specific retention periods are as follows:

• Account and Identity Data: Retained for a minimum of five (5) years following account closure to support fraud investigations, dispute resolution, and compliance with anti-money laundering obligations.
• Transaction Records: Retained for a minimum of seven (7) years in accordance with standard financial record-keeping practice.
• Gaming Activity Logs: Retained for three (3) years following the recorded session date, or longer if the data is relevant to an open dispute or investigation.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction.
• Cookies and Technical Data: Session cookies expire when you close your browser. Persistent cookies have a maximum lifespan of twelve (12) months unless refreshed by a subsequent visit.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for aggregated analytical purposes.

7 Your Data Rights

As a yuk001 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Username]".

• Right of Access: You may request a copy of the personal data yuk001 holds about you. We will provide this within 30 days of receiving a verified request.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. Note that changes to identity data may require re-submission of KYC documents.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. We cannot delete data that we are required to retain by law or for the resolution of outstanding disputes.
• Right to Restriction of Processing: You may request that we limit how we process your data in certain circumstances, such as while the accuracy of your data is being contested.
• Right to Data Portability: You may request a copy of personal data you provided to us in a structured, machine-readable format for transfer to another service provider.
• Right to Object: You may object to processing of your personal data for legitimate-interests purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., analytical cookies), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

8 Data Security Measures

yuk001 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and yuk001 servers;
• Encryption at rest for sensitive personal data including identity documents and financial records;
• Role-based access controls ensuring that only authorised personnel can access personal data relevant to their specific job function;
• Regular security audits and vulnerability assessments of platform infrastructure;
• Multi-factor authentication requirements for internal staff accounts with access to player data;
• Automatic session timeouts to reduce the risk of unauthorised account access on shared devices.

While yuk001 takes all reasonable precautions to safeguard your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a material risk to your rights, yuk001 will notify affected players promptly and take all necessary remediation steps.

9 Protection of Minors

yuk001 is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where technically possible.

Parents and guardians who believe that a minor may have registered on yuk001 are encouraged to contact us immediately at [email protected]. We treat all such reports as a highest-priority matter.

10 Changes to This Privacy Policy

yuk001 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published at yuk001.org/privacy-policy with a revised "Last Updated" date. We will notify registered players of material changes via a notice on their account dashboard where practicable.

Your continued use of the yuk001 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated practices described therein. If you do not agree with any changes to this Policy, you may close your account by contacting [email protected].